Effective Date: October 5, 2026
Last Updated: October 5, 2026
This SMS Privacy Policy explains how Samantha H. Terres, PLLC Law Office ("we," "us," or "our") collects, uses, and protects your mobile phone number and related information when you agree to receive text messages from us. It applies to messages related to **https://samterreslaw.com** and our legal services. It supplements our general privacy policy
1. Who We Are
Samantha H. Terres, PLLC Law Office
16501-D Northcross Drive, Huntersville, NC 28078
Phone: (704) 897-3072
Email: office@samterreslaw.com
2. Consent to Receive Text Messages
We send text messages only to people who have given us their mobile number and agreed to receive texts from us. You may consent by:
- Checking an SMS consent box on a form on our Site (such as the "Get in Touch" form), or
- Texting us first, or providing your mobile number to us and expressly agreeing to be contacted by text, in person, by phone, or in writing in connection with your matter.
Consent to receive text messages is not a condition of purchasing any goods or services or of hiring us. You can choose to communicate with us by phone or email instead.
Sample consent language shown at the point of sign-up:
By providing my mobile number and checking this box, I agree to receive text messages from Samantha H. Terres, PLLC Law Office about my inquiry and legal matter, such as appointment and closing reminders, document requests, and status updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase or of receiving legal services. See our SMS Privacy Policy and Privacy Policy.
3. Types of Messages You May Receive
If you opt in, we may text you about:
- Responding to your inquiry or contact form submission
- Scheduling, confirming, and reminding you of closings, appointments, and calls
- Requests for documents or information we need to complete your matter
- Status updates about your real estate or estate planning matter
- Notices that something is ready for your review or signature
- Replies to messages you send us
We do not send marketing or promotional text messages.
4. Message Frequency
Message frequency varies depending on your matter and how you interact with us. You will generally receive messages only while we are working with you or responding to your inquiry.
5. Message and Data Rates
Message and data rates may apply. Your mobile carrier's standard messaging and data charges apply to messages you send and receive. Check with your carrier about your plan.
6. How to Opt Out
You may withdraw consent at any time. Reply STOP to any text message from us. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT, or call us at (704) 897-3072 or email us. After you opt out, you will receive one message confirming your request, and we will not send further texts unless you opt in again. Opting out of texts does not end your legal matter, and we may still contact you by phone or email about it.
To opt back in, reply START or UNSTOP, or contact us.
7. Help
Reply HELP to any text message, or contact us at (704) 897-3072 or office@samterreslaw.com.
8. Information We Collect Through Text Messaging
When you use text messaging with us, we may collect:
- Your mobile phone number
- Your name and other information you provide to us
- The content and date and time of messages you send and receive
- Your opt-in and opt-out choices and the consent record (including when and how you consented)
- Delivery information from our messaging provider and your carrier
9. How We Use and Share Your Mobile Information
We use your mobile number and messages to send the messages described above, to provide our legal services, to keep records of your consent, and to meet legal and professional obligations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may share mobile information only with service providers that help us deliver text messages and operate our practice (such as our messaging platform and mobile carriers), and only to deliver the messages and provide our services. We may also disclose information if required by law or legal process, or with your consent. We do not sell your information.
10. Confidentiality and Security of Text Messages
Text messages are not a secure or encrypted way to send information. Please do not text sensitive or confidential information, such as Social Security numbers, bank account or wire details, or details of a legal dispute. We will not ask you to send wire instructions or banking credentials by text. If you receive a text that appears to be from us asking for payment or account information, call us at (704) 897-3072 to verify before responding, as wire fraud is a risk in real estate transactions.
Texts are general in nature, are not legal advice, and do not by themselves create an attorney-client relationship.
11. Carrier Disclaimer
Wireless carriers and the messaging providers we use are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and network coverage.
12. Supported Carriers and Eligibility
Text messaging is available in the United States through most major carriers. You must be at least 18 years old and the authorized user of the mobile number you give us. If you change or give up your number, please tell us so we do not text someone else.
13. Data Retention
We keep text message records and consent records for as long as needed to serve you, document your consent, and meet legal and professional record-keeping requirements, and then securely delete them.
14. Changes to This Policy
We may update this SMS Privacy Policy from time to time. The "Last Updated" date shows when it last changed. If we make a material change, we will update the Site, and where required, ask for your consent again.
15. Contact Us
Samantha H. Terres, PLLC Law Office
16501-D Northcross Drive, Huntersville, NC 28078
Phone: (704) 897-3072
Email: office@samterreslaw.com
Samantha H. Terres Law
16501 Northcross Drive Ste. D, Huntersville, NC 28078
